The first contact does not request the child’s personal details, diagnoses, medical reports, school information or sensitive documents. The form asks only for the information needed to respond to the enquiry.
1. Data controller
- Controller: Mencía Barroso.
- Trading name: Mencía Barroso.
- Activity: pedagogical centre.
- Address: Calle Alcalá 147, 6D, Madrid.
- Email: Menciabarrosoalvarez@gmail.com.
- Phone: +34 689 196 324.
2. What data is collected
The web form requests: full name, email, reason for the enquiry, message and acceptance of this Privacy Policy. A phone number is optional. The system includes technical anti-spam and security controls that may temporarily process minimal connection data to limit automated submissions.
If you contact us by phone, email or WhatsApp, the data you choose to provide through that channel will be processed in order to respond to the communication.
3. How the data is used and the legal basis
Enquiries through the form
The data is used to receive, manage and respond to the enquiry you submit. The legal basis is your consent, expressed by ticking the acceptance box before sending the form. Where an enquiry requests information prior to a potential provision of services, taking pre-contractual steps at the request of the data subject may also apply.
Contact by phone, email or WhatsApp
The data is used to respond to the communication you initiate and, where appropriate, to manage the actions you request. The legal basis is the handling of your request and, where applicable, your consent or the taking of pre-contractual steps.
Information from the form is not used to send advertising and is not added to marketing lists.
4. Data retention
Data will be kept for as long as necessary to respond to the enquiry and carry out reasonable follow-up. If no professional relationship arises from the enquiry, the data will be deleted or no longer used when it is no longer needed, without prejudice to any blocking or retention required to meet legal responsibilities. If a professional relationship later begins, the processing and retention periods associated with that relationship must be communicated specifically where appropriate.
5. Recipients, providers and external links
The enquiry sent through the website is delivered to Menciabarrosoalvarez@gmail.com, a Gmail account identified as the project’s main contact email. The email service acts as technological infrastructure for receiving messages under its own terms and configuration.
Web hosting and the technical services needed for the form to work may involve access by providers acting on behalf of the controller. Data is not disclosed to third parties for their own purposes unless legally required.
The website does not include Google Analytics, Meta Pixel, Hotjar, embedded maps or marketing tools. Links to Google Business and WhatsApp are external links: those services are contacted only when you choose to open them, at which point their own privacy policies also apply.
The website itself does not carry out international data transfers through analytics or advertising tools. Any location or transfer associated with external services such as email or WhatsApp depends on the provider used and the account configuration and should be assessed under the provider’s current terms.
6. Your rights
You may request access to your data, rectification or erasure, restriction of processing, object to processing where applicable, and exercise the right to data portability in the cases provided by law. You may also withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise these rights, write to Menciabarrosoalvarez@gmail.com stating which right you wish to exercise and the information needed to identify your request. If you believe the processing of your data does not comply with applicable law, you may contact the Spanish Data Protection Agency (AEPD).
7. Privacy and security measures
The form applies browser- and server-side validation, length limits, protection against email header injection, an anti-spam field and basic submission rate limiting. Messages are not stored in public website files. The site avoids requesting particularly sensitive information during the first contact.
8. Cookies and similar technologies
The website does not install analytics or advertising tools. Information about the local storage used to remember your preferences is explained in the Cookie Policy.
9. Legal framework
This information has been prepared with reference to Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 (LOPDGDD) and, for technologies that store information on terminal equipment, Spanish Law 34/2002 (LSSI-CE). For formal legal validation of the professional activity and specific provider contracts, professional legal review is recommended.